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Questions

The things people ask before they give.

Does Jivdaya Setu take a cut of my donation?

No. The payment settles directly into the shelter’s own bank account. We never hold the money, so there is nothing for us to take out of it.

What happens if a need is only partly funded?

Nothing is lost. Several donors can fund the same need and the amount raised is visible as it climbs. The shelter buys once it has enough, and every donor to that need sees the same bill and photographs.

Can I get an 80G tax receipt?

Yes. One consolidated certificate per organisation per financial year, generated for you and kept in My Donations, carrying the shelter’s legal name, 80G number and the payment reference.

Who checks the shelters?

Our own volunteers. One travels to the site, files a report with photographs and location data, and admin reviews that report alongside every document before approval.

Something about a shelter looks wrong. What do I do?

Raise a dispute from its profile in the app. It goes to our admin team and moves that shelter’s next inspection forward to the day you raised it.

When can I actually donate?

When the app is published. The platform is built and the first organisations are in verification. No donations have been taken yet.

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